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SERVICE INNOVATION
Services are the new frontier of business, as executives extend and expand their core propositions to embrace and explore new opportunities. The implementation of new service strategies requires a blend of creativity and discipline. This topic tracks the most interesting developments in service innovation.
Service Innovation is part of Business Exchange, suggested by
Helen Walters.
This topic contains
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Recent news on this topic.
It is our culture that allows for effective innovation. Why do we believe that out of the box thinking always drives...
In the 10 years since Henry Chesbrough published his groundbreaking book on Open Innovation, a lot has happened.
We're risk averse. We donât like change. That's why we don't innovate. And yet, we choose change all the time.
In 'The Peak Time for Everything' in the Wall Street Journal, Sue Shellenbarger presents the results of a variety...
I had the opportunity last year to interview Moises Norena, Director of Global Innovation, Whirlpool Corporation, about...
Whether you have 5 employees or 50,000, they all want to hear five things from management. Find out what they are and...
What if roads and parking lots were solar, fueling enough energy from the sun to power nearby communities as well as...
The ROI movement sought to more closely align tactics with business goals. It has been largely successful.
Arie Goldshlager pointed me to a question on Quora: Why canât customers think of one best company for customer...
Do you know how to read the signals of change? In my recent interview with Dr. Indu Sabaiya, she could have said that...
In his new role as a matrix leader of the EMC Labs China research team, Steve Todd looks at strategies..
Penelope Tobin of Barrier Breakers has just launched her second book “The Jazz of Business – Leadership in a new...
In today's post, I decided to tackle what is, to me, perhaps the most confusing characteristic of most organizations...
We all want to increase sales. But to do do this, our products must offer a better value proposition they must...
Our inaugural issue of Innovation Excellence Weekly for Issuu. Inside you'll find ten of the best innovation-related...
For catalysts to flourish, companies need to embrace open innovation, approach innovation systematically, simplify and...
Rowan Gibson is interviewed at the IBM Forum about several innovation topics including whether radical innovation is...
You are invited to contribute to this interactive document by submitting crowdsourcing cases that you know of.
The book Greenovate! documents 53 case studies that are defined by âsustainable, green innovations.
“You want me to fire some customers and give up hard-earned revenue! What kind of advice is that?” A company should...
I had the opportunity to interview Frans Johansson, the author of the new book, The Click Moment: Seizing Opportunity...
“Build a better mousetrap and the world will beat a path to your door.” That notion inspired generations of tinkerers,...
Two recent articles in the Wall Street Journal and the New York Times present interesting ideas on the insight that an...
From dematerialisation to rematerialisation. From scanning the world around us, to printing physical models created on...
Top Sources: Service Innovation
- business-strategy-innovation.com
- innovationexcellence.com
- sbs.ox.ac.uk
- business901.com
- BusinessWeek
- mytechboxonline.com
- The Wall Street Transcript
- International Herald Tribune
- cccbuzz.exbdblogs.com
- Forrester
account