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SERVICE INNOVATION
Services are the new frontier of business, as executives extend and expand their core propositions to embrace and explore new opportunities. The implementation of new service strategies requires a blend of creativity and discipline. This topic tracks the most interesting developments in service innovation.
Service Innovation is part of Business Exchange, suggested by
Helen Walters.
This topic contains
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231 blog
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Recent news on this topic.
We know that people buy products and services to get a 'job' done. When looking at innovation through a jobs-to-be-done...
Ask any group of senior executives why they think innovation has become such an imperative, and the answer is...
If you're looking for some real world wisdom and insight into how to think about leading technical innovation in...
A tremendous reaction to my post on Constraints and Creativity prompted me to gather some more material on the topic.
Anyone can innovate once. But which leadership skills enable you to innovate on an ongoing basis?
If you’ve ever been a distance runner, you know about the dreaded “wall“. For every runner there’s a point in a race...
How do corporate culture and recruiting practices influence creativity and innovation? This question has been in my...
It seems like most people are starting to believe that it is inevitable that formal innovation efforts begin with high...
Drum roll please... At the beginning of each month we will profile the twenty posts from the previous month that...
For those of you that missed CNN’s special “Restoring the American Dream – How to Innovate”, here it is.
Ever since innovation became the buzzword du Jour, a lot of people seem to have lost their ability to tell smart ideas...
INFOGRAPHIC - 91% of customers prefer self-service over directly contacting a support agent. Learn how your business...
Imagine you just completed an innovation program, but things went terribly wrong. So wrong, in fact, that the boss...
The IT landscape in large enterprises has changed radically in the last 5 years. Where the challenge previously was to...
Large companies that make the successful transition to an open, collaborative style of innovation will emerge as...
Love her, hate her, or somewhere in between, Lady GaGa is heralded as the most innovative music artist of this...
Collaboration is a big topic of the moment and its now an agenda item for many senior executives. It covers both...
For decades we've been told to 'follow your passion' to find the career meant for you. 'Do what you love and...
I've recently been thinking about and discussing with a client the topic of innovative leadership. As in what makes an...
“Leaders Don’t Matter” suggest provocatively Gautam Mukunda. It made me wonder: “who are the leaders who mattered to...
Why do some nations and geographic regions seem to be hotbeds of creative entrepreneurship and economic growth, while...
On any given week around the country and the world there are gatherings where people sluff on their everyday lives like...
It happened many months ago, when I was meeting with some people from one of the world's leading consumer goods...
“I get knocked down but I get up again” summarises the quality of ‘emotional resilience’, also known as ‘mental...
Top Sources: Service Innovation
- business-strategy-innovation.com
- innovationexcellence.com
- sbs.ox.ac.uk
- business901.com
- BusinessWeek
- mytechboxonline.com
- The Wall Street Transcript
- International Herald Tribune
- cccbuzz.exbdblogs.com
- Forrester
