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SERVICE ORIENTED ARCHITECTURES
Service-oriented architecture (SOA) is a software architecture where functionality is grouped around business processes packaged together as interoperable services. This "loose coupling" of services is becoming more prevalent in medium and large enterprises.
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of hardware-maker Sun Microsystems, has seen sales grow faster than those of rivals as it cross-sells its database,...
market adoption of 802.11g while at Broadcom, Abramowitz has developed successful business initiatives involving...
Expert insights into SOA and service-oriented computing. Brought to you by SOA Systems Inc. and the Prentice Hall...
In a clear sign that Cloud Computing is moving rapidly up the technology adoption curve; there are numerous Cloud...
the Guildford, England-based companys platform lets developers rapidly create and publish online games.
address evolving business needs is vital for any organization. Read this paper for new perspectives and strategies on...
will address 81 flaws. Among the products being updated are Oracle Database, Peoplesoft CRM, E-Business Suite and...
when new posts are added Add Comment White Papers, Webcasts, and Downloads Platform-as-a-Service Private Cloud with...
The goal of service orientation is to attain a structural cost reduction in the delivery of IT services through reuse...
Virtual service-oriented grids have the capacity to fundamentally change the way business is conducted .
John Arthur Ricketts, a distinguished engineer at IBM was my guest on the Business901 Podcast titled Using the Theory...
McIsaac said most innovation came in the software that sits on top of the operating system, known as middleware.
to head with IBM as a full-service IT provider. HP still lacks the heft of Big Blue in middleware, but other deals -...
A lot of call center leaders ask questions about the next trend in contact center technology. My "answer" is...
Using behavioral economics in service interactions can greatly improve the customer experience. We’ve found progressive...
Segmentation, tiered service—call it what you may, many companies are taking a second look at serving customers based...
Five picks for customer service summer reading to broaden your mind (and have a little fun too).
See how better understanding your customers can becoming a fun and engaging service approach for your reps.
Legend has it that Ernest Hemingway was once challenged to write a story in six words. The result was, “For sale: baby...
This week marks the official release of CCC’s Customer Effort concept into the “wild” with the publication of our...
Best Buy's Twitter–based customer service tool has created a lot of buzz over the last year. We asked John Bernier,...
Fortune 500 call center leaders recently debated the best components of service mission statements and if such...
Are you a great boss? Here is some food for thought...
Top Sources: Service Oriented Architectures
- MarketWatch
- ondemandbeat.com
- ebizq.net
- Forrester
- ZDNet
- Chicago Tribune
- enterprisecioforum.com
- Line56
- CIO Magazine
- intel.com
