Two recent studies show just how the Philippine outsourcing industry is not only surviving but is also prospering – at...
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SHARED SERVICES
Shared services is basically the centralization of back end/administrative functions and tasks, such as accounts payable, travel expense payments, invoicing, etc., which can be internal within an organization, outsourced to a service provider, or a mix of the two. The shared service center views the parent organization as a client within itself. The goals of a shared service can be to reduce costs, leverage global resources (human, capital, technology, economies of scale), and efficiency.
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When we've got all the basics right, we have to ask ourselves the question 'what next?' Brightpoint shares some...
How the newly unemployed can minimize their time out of work. It’s fair to say the last 12 months haven’t been the best...
Case Study: Ret-A-Center discusses the move to an automated invoice processing system
How present-day technologies, and the delivery model of payroll outsourcing, can improve efficiency and streamline...
Magdalena Szarafin has been regularly enriching the BPOVoice members through her insightful blogs and discussions.
An SSON member has asked a question to the SSON community: We are a new Shared Service Centre and are in the process of...
Latin America is feeling the financial crisis -- and outsourcing is on the agenda!
For quite some time, the leading private sector BPO players have been attempting to develop a footprint in UK local...
Rakesh Sangani, Partner at Proservartner and SSON's editor at large looks at why finance functions within police...
Your people are your greatest strength - but no organization can sit back after hiring and expect its staff to grow and...
Q&A: Helen Dickens, Senior Manager, EMEA HR Services, Symantec; The Financial Crisis And Global Economic Downturn -...
Phil Searle, Advisory Board Member for the SSON, asks Jim Ward,Vice President Shared Services International at Eaton,...
This paper identifies the functional areas for which technology can be most effectively deployed, and presents a model...
Andy Hui, CFO Services Practice Lead at Deloitte Consulting S.E. Asia, shares insight from Deloitte's Global Shared...
With 2009 winding to the 3rd quarter, the question that haunts the whole world---is the worst in global economy over?...
In the context of outsourcing, measuring success is synonymous with Service Level Agreements (SLAs). SLAs provide an...
The Shared Services & Outsourcing Network would like to offer sincere congratulations to all the winners for 2009...
With the current rate of growth in the BPO industry and an increasing demand for better security and compliance, BPO...
Nasdaq listed Indian Outsourcing firm EXL, announced the acquisition of American Express’ travel services captive in...
What a gradually improving global economic climate means for organizations the world over...
Continuing our series on cloud computing...does it have the potential to transform outsourcing?...read more
Organizations that have well developed Shared Services operations are in a unique position to realise accelerated...
Improve the 'upside' to your outsourcing arrangement and minimize the 'downside' risks...
IBM (NYSE: IBM) today announced a nine-year strategic outsourcing agreement with Chugoku Bank, a major Japanese...
Top Sources: Shared Services
- ssonetwork.com
- image.exct.net
- The Outsourcing Blog..."Horses for Sources"
- Tech Support Guy Forums
- Tech Support Forum
- outsourcingintelligencenetwork.com
- outsourceportfolio.com
- ssonetwork.com
- Foro de Spyware
- bpovoice.com
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