IQPC Germany: Shared services and fastfood: Insourcing meets McDonald's

The story begins in 1940 – that time Dick and Mack McDonald opened McDonald’s Bar-B-Que restaurant in San Bernardino, California. The food offered has to be: always fresh, always looking and tasting the same way and basic – burger, cheeseburger, fries, shakes… But: What does that all actually have to do with shared services?!