Join Business Exchange
to access the most
relevant content for you,
filtered by like-minded
business professionals.
Learn more
accountSOCIAL CRM
Social CRM bring together two terms social networking and customer relationship management (CRM) that represent a current and an old-time conflict: The need for an individual employee to first and above all have his own personal and professional contacts and relationships managed in a secluded, personal environment.
An employee, whose daily work involves many customers and would-be business opportunities and leads, has to manage and document his or her relationships with clients for the company’s sake. At the same time this employee needs to dig deep into his or her past history of contacts and relationship.
Tools such as LinkedIn, Plaxo, and Outlook take tiny steps forward but still leave most of the employee’s contacts out of the on-the-job equation. This topic covers the latest trends in social CRM, including tips and best practices on how to manage corporate clients in the social realm.
Social CRM is part of Business Exchange, suggested by
Dov Sharon.
This topic contains
370 news
and
737 blog
items.
Read updated news, blogs, and resources about Social CRM. Find user-submitted articles and reactions on Social CRM from
like-minded professionals.
Most Active
post a job
Job listings related to this topic.
Social CRM: JOBS
TripAdvisor LLC – Newton, MA
in HTML desirable
 Training in CRM other marketing automation and/or email marketing tools are also ... physical duties and meet appropriate social expectations of a professional office environment.
TripAdvisor is an...>
TripAdvisor LLC.
Posted 24 days ago.
Onward Search – Glendale, CA
a leading entertainment property seeks a Web Producer / CRM Manager with editorial / social skills to join their ... teams to produce and launce website updates, email and social campaigns across various digital platforms.>
Onward Search.
Posted 5 days ago.
Home Depot – Atlanta, GA
POSITION PURPOSE - The CRM Analyst (Analyst) is responsible for analyzing the impact of CRM programs on the Customer's ... The analysis provided will inform the CRM Program Manager on changes to customer file size, activation rates, sales/hous...>
Home Depot.
Posted 79 days ago.
Sutter Health – San Francisco, CA
member of the Clinical Resource Management (CRM) team, the Social Worker performs psychosocial assessment to determine ... medical treatment and/or transition to the community. The Social Worker coordinates, plans, implements, and evaluates...>
Sutter Health.
Posted 21 days ago.
Go-float – Phoenix, AZ
- Actively promote your campaign through various social media platforms. - Perform analysis of marketing and sales data and provide feedback pertaining to this information. - Enter leads into our customer relationship management systems. -...>
CollegeRecruiter.com.
Posted 18 days ago.
Servicenation – Washington, DC
testing, and overseeingthe execution of delivery Manage social media profiles, primilarly Facebook and twitter ... emails, social media, graphics, and more Experience with CRM/CMS; Blue State Digital and Hootsuite highly preferred...>
washingtonpost.com.
Posted 14 days ago.
Benton Search Associates – Jersey City, NJ
The Head of US E-Commerce/CRM will run the Club loyalty program, with resp for the ww effectiveness & profitability of t ... Responsibilities: Overseeing & growing US/Canada .com sales contributing to the growth of social media...>
icrunchdata.
Posted 60 days ago.
Chicos – Fort Myers, FL
of social marketing campaigns under the direction of the Social Marketing Manager and Vice President of Social ... media campaigns.
6. Partners with the web analytics team, social media analyst and CRM team to provide comprehensive...>
Chicos.
Posted 54 days ago.
Helios & Matheson – Newark, NJ
innovative solution Integrating SFDC with external social media applications for internal and external ... Desirable Technical Functional Skills : Knowledge on other CRM software (Pivotal) and Knowledge in the asset...>
Corp-Corp.com.
Posted 5 days ago.
BioMarin Pharmaceutical – San Rafael, CA
SUMMARY DESCRIPTION The critical success factor for the Digital Community / CRM Manager is lead generation of patient ca ... tracking o CRM Integration with Salesforce.com o Manage social media interactions; social marketing and social...>
BioSpace.
Posted 3 days ago.
Information Technology Specialist 5, CRM Developer (XQ79) (for WFSE transfer candidates only) 05029T
Wa State Dept. of Social and Health Services – Washington
Information Technology Specialist 5, CRM Developer (XQ79) (for WFSE transfer candidates only) 05029T Opening Date/Time: ... Internal - Permanent Location: Thurston County - Olympia, Washington Department: Dept. of Social and Health...>
Beyond.
Posted 3 days ago.
Randstad Technologies – Waltham, MA
CRM Manager - Sales and Marketing Apps Job Description: This role oversees Sales and Marketing applications, including ... a major CRM solutions, including either SalesForce.com, SAP CRM, or Siebel * Automation, Marketing Automation, Social...>
HeadHunter.
Posted 39 days ago.
Sutter Health East Bay Region – Oakland, CA
and clerical support to the RN Case Managers, Social Workers, and UR Coordinators (Clinicians). The CRM ... effective interpersonal and organizational skills, the CRM Liaison manages the complex interactions involved,...>
HealthCareerWeb.Com.
Posted 60 days ago.
BioMarin – San Rafael, CA
The critical success factor for the Digital Community / CRM Manager is lead generation of patient candidates & adherence ... trackingo CRM Integration with Salesforce.como Manage social media interactions; social marketing and social...>
PharmaDiversityJobBoard.
Posted 69 days ago.
Audible, A Division of Amazon.com – Newark, NJ
and customer segmentation experience. Reports to Director, CRM & Retention. Key Accountabilities: A* Strategize ... Basic Qualifications Job Requirements: A* Minimum of 5 years experience in CRM / loyalty / retention marketing...>
Doostang.
Posted 82 days ago.
Teavana – Atlanta, GA
NOW HIRING Loyalty/CRM Manager Teavana is a fast-growing specialty tea retailer carrying over 100 varieties of loose lea ... Teavana is currently seeking a Loyalty/CRM Manager who will be responsible for creating and leading loyalty and customer...>
Snagajob.
Posted 54 days ago.
Super Systems – Virginia Beach, VA
Service business units using integrated, enterprise-wide CRM applications. Responsibilities include: acting as a ... Contact Center/Customer Service, Segmentation, Analytics, Social Media and Communities Experience and in-depth working...>
Eresumex.com.
Posted 41 days ago.
Universal Studio – Orlando, FL
Social & Mobile CRM programs. Implement and manage Social CRM programs that drive lead generation, leverage social ... of the Social CRM strategy. Implement and manage Mobile CRM programs to deliver timely and relevant communications...>
Job.com.
Posted 17 days ago.
Los Angeles Tourism and Convention Board – Los Angeles, CA
Media Editorial Calendars. Logs all efforts monthly into CRM system for reporting. Manages and executes dineLA social ... to generate relevant social media content and create social media partnerships Monitors and analyzes social...>
CreativeJobsCentral.
Posted 27 days ago.
Mullen Advertising – Boston, MA
The CRM Analyst is responsible for conducting basic customer marketing research, market/audience segmentation, analysis, ... -Collaborate and partner with other agency departments- Media, Brand Planning, PR/Social Influence, Creative, and User E...>
America's Job Exchange.
Posted 54 days ago.
Sports Marketing Company – Dallas, TX
webisode development, customer reviews plug-ins, social CRM and mobile marketing per the needs of each campaign. ... Paid Social Advertising Consultation and/or Management â Advise clients on the optimum social advertising spend on platf...>
Jobs In Sports.
Posted 3 hours ago.
We Place People Executive Search Firm – Modesto, CA
Partners with marketing agencies/vendors (media, PR, advertising, digital, e-commerce,), and internal teams (CRM, PR, ev ... Creates innovative ideas that bridge web, mobile, CRM, social, SEM/SEO and digital media among to provide solutions...>
ZipRecruiter.
Posted 18 days ago.
Boston Market – Golden, CO
Senior Manager of Marketing and Social Media Boston Market is in search of Senior Manager of Marketing and Social ... * 1-2 years? experience working with social media strategies and metrics * Experience with managing social platforms, em...>
Get Marketing Manager Jobs.
Posted 15 days ago.
Analytic Recruiting – Boston, MA
Boston-based full serviced advertising agency seeks a CRM Analyst responsible for conducting basic customer marketing ... segmentation, digital display advertising search marketing, social media and site analytics. Refer to Job#20025-CB and...>
JobHat.
Posted 3 days ago.
Payless Shoesource – Topeka, KS
Title: CRM Analytics - Manager Reports to: Director CRM & Customer Analytics Summary of Position: Responsible ... execution across direct mail, email, mobile, and social CRM in an established retailer * Basic understanding of...>
Bright.com.
Posted 3 days ago.
Most Active Articles in this Topic
Writing Effective LinkedIn Headlines
Many people now understand that LinkedIn is an important social media tool for business.
compukol.com. Added on February 7, 2013
Tweaks to Make to Your LinkedIn Profile
If you put a lot into LinkedIn, you get a lot out of it too. If you set up your profile with scant...
compukol.com. Added on October 25, 2012
How to Host a Successful Facebook Event
At the heart of social media’s success is the relationship. If you don’t connect to others on a...
compukol.com. Added on February 19, 2013
Email Marketing Campaigns and Social Connections
With social media’s impact on people today, both in business as well as on a personal level, it is...
compukol.com. Added on May 18, 2013