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How Ford vs. Chrysler Uses Twitter

An interesting contrast of Ford and Chrysler's approaches to Twitter. One gets it, and the other does not.

7son75.com. Added by Yuping Liu on June 26, 2009

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Yuping Liu shared a reaction in Customer Relationship Management 133 days ago

“Mark, you are welcome. That's quite a coincidence. I enjoyed reading the contrast. Thanks for writing.”

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Mark Pannell shared a reaction in Twitter 134 days ago

“While browsing for some late night reading material, I wasn't expecting to come across one of my own. Thanks, Yuping.”

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