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SOCIAL MEDIA OPERATIONS

A lot of talk on social media is centered around the conversation, engagement and marketing, but there is a growing use of social media in operations departments in companies. When social media use is not marketing, this is the category to put it in. Social media operations covers the latest trends in how companies are using social media at an operations level.

Social Media Operations is part of Business Exchange, suggested by Gerard McLean. This topic contains 599 news and 38 blog items. Read updated news, blogs, and resources about Social Media Operations. Find user-submitted articles and reactions on Social Media Operations from like-minded professionals.

Blogs

Recent blog posts on this topic.

Social Business by Designmore

The shift to social media is happening all around us every day. A broad demographic change in the way we connect and...

Microsoft Goes So.cl (“Social”)more

Microsoft has joined the social network wagon. They released their own social networking site which is a mashup of a...

The Transition From Social Media to Social Businessmore

Nowadays, many people still think of social media as an entertainment tool whereby people can share a part of their...

How to Develop a Social Media Presence for your Businessmore

Social media for business is crucial today. Here are some excellent initial tips to develop and maximise a social media...

How Social Media Can Help Your Online Businessmore

Social media can become your online business' main marketing tool, if you want it to. All you need to do is learn how...

Data: The Ultimate Shared Assetmore

The Value Game resolves to a condition where data is the shared asset in a capital market. People own their data and...

The Risks of Cloud Computing: Cloud Business News Roundup March 14 - 2...more

This week in the cloud highlights risks related to the cloud, featuring Amazon cloud-powered Reddit's historical 6-hour...

12 Social Media trends for 2011 - Socialmediocracy.commore

I just ran into a new interesting article at the Harvard Business Review, and just couldn´t help but to answer the post...

Zertified Knowledge Assets As A Basis Of Social Currencymore

our “risk based” capital structure accounts only for the observed randomness of individual human nature rather than...

Why Two Gurus are Better Than Fourmore

Marketers need to recognize the order and permanence of human evolution. Once our species started to walk upright on...

Social Capitalism And The ROI For Social Mediamore

This video introduces a new way of looking at social media valuation. The monetization paradox is stuck on “how can...

How Much Should Brands Budget for Social Media?more

What percentage of a B2C or B2B brand's budget should be spent in strategies and tactics that we would label...

5 Ways The Intern Mind Trumps You at Social Mediamore

The days in which companies put interns in charge of their social-media accounts are fading, but there's plenty that...

Future of Money and Technology Summit; Non-Quantifiable Exchangesmore

Very few discussions about the future of money approach the subject with as much experience, introspection, and clarity...

Social Media for the COO: How to become the Michael Phelps of...more

As an operations guy, I focus on repeatable, disciplined ... Related resources. Social Media Marketing in Four Steps.

Facebook Co-Founder Chris Hughes Announces "Jumo," Site for....more

Chris Hughes, one of the three founders of Facebook who left the social media giant to manage social media operations...

Getting Serious About Social Mediamore

My clients at ExactTarget yesterday published a terrific, free executive briefing called Letter to the C-Suite: Getting...

Pair to deliver MIP Digital keynotemore

Shine CEO Elisabeth Murdoch and Joanna Shields, former CEO of Bebo and president of AOL's social media operations, will...

Twitter welcomes ExactTarget acquisition of CoTweetmore

...has bought corporate Twitter business CoTweet, which is used by a host of blue chip companies to manage parts of...

CoTweet acquired by ExactTargetmore

...sizes to engage in authentic, two-way relationships with customers, and will provide the tools so they can scale...

China digital and IWOM/social media reads: February 28, 2009more

The Digital Dictatorship (Wall Street Journal)  Behind the Scenes of Chinese Social Media Operations...

Social media is just replacing the journey, not the destinationmore

Social media is our way of adapting to an ever-compressing cycle of efficiency from handshake to close.

CDC and HHS Guidelines/Policies on Social Mediamore

Does it say something that these .gov agencies have formal social media operations and policies? Centers for Disease...

The Importance of Showing Up « Shannon Paul's Very Official Blogmore

Richard Binhammer from Dell and Mack Collier at SXSWi 2009 Photo Credit: David Alston Woody Allen said 80 percent of...

Social Media Gets Operational « Shannon Paul's Very Official Blogmore

Click Image to Download Late last year I contributed a bit to a free ebook called Marketing in 2010. This project is...

Top Sources: Social Media Operations

  • noobpreneur.com
  • outspokenmedia.com
  • compukol.com
  • Digital Influence Mapping Project
  • socialmediocracy.com
  • Innovation Economics
  • gerardmclean.com
  • coachingtip.com
  • direct-marketing-101.posterous.com
  • China IWOM Blog- Making Sense of the Buzz

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