Southwest Airlines’ Culture Drives Profitability and Community Caring

It’s no secret that the last few years have been tough for our company and our industry. We like to think we’ve weathered the storm well, evidenced by our 37 years of profitability even in the face of the worst economic climate our country has seen in recent history.

Last year Southwest lead all domestic carriers (both legacy and low cost), and produced a $143 million profit, excluding...