Are the new Starbucks store concepts designed to chase customers away?

One customer complains in Forbes about her revamped Starbucks store: "A recent renovation brought an army of teeny-weeny tables lined up in formation against the longest wall. Behind them is a lengthy bench, too high to sit comfortably and too wide to rest your back. They’ve amped up the music by adding another speaker. And the new lighting feels fluorescent and cold. The effect of the...