accountThis is my last post of the year 2010. Looking back, what a year it was. I started the year with a post titled 2010: Year of Social CRM, published on January 2nd, 2010, which became one of the most popular post on Social CRM during the year with thousands of page views. | Dr. Harish Kotadia
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Reactions to 10 great Enterprise 2.0 presentations to ring out 2010
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