Omni-Channel Omni-Complex

According to the U.S. Commerce Department, retail e-commerce sales accounted for 4.9% of all retail sales in the second quarter of 2012, up from 4.6% at this time last year. In fact, e-commerce has consistently grown from a mere 1.6% to almost 5% of the total retail sales, often growing two to three times the rate of growth for conventional retail. Omni-channel retailing is here to stay. That...