Spend Visibility: Increasing Credibility & Influence

Ramsay Chu is the VP of Strategic Sourcing at Fiserv and told of how modernizing their spend visibility program - or in his words, “moving off the BASS (Big A$$ Spread Sheet) model” - increased his department’s credibility and influence.

Under Chu’s leadership, Fiserv went from an Inbox crashing spreadsheet to a central system that enriched about 1/2 a billion line items from 95...