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UNIFIED COMMUNICATIONS

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Unified Communications (UC) ties together voice, video, and data in such a way that users have always-available access across different devices. Some of the key goals of UC are a single number which routes calls to a current device or phone, the ability to switch quickly between media (IM to voice, email to IM), using the media that's appropriate to device capabilities (text to speech, or speech to text), and intelligent routing of calls based on user status or location.

Unified Communications is part of Business Exchange, suggested by Andy Green. This topic contains 521 news and 150 blog items. Read updated news, blogs, and resources about Unified Communications. Find user-submitted articles and reactions on Unified Communications from like-minded professionals.

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Groundhog Day - The new AIG bailout, the same old messagingmore

Groundhog Day - The new AIG bailout, the same old messaging Posted by Matt Eventoff in Message Development, Public...

matteventoff.com. Added to topic by Matt Eventoff on March 11, 2009
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Richard Snow on Does Your Customer Voice Mattermore

The marketers and some vendors would have you believe that the “voice of the customer” is synonymous with what in...

ventanaresearch.com. Added to topic by Mark Smith on March 4, 2009
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Presence and Preferences: The Basics of UCmore

Scott Kinka from Evolve IP gives an overview of the core elements of Unified Communications today, and advice on how to...

phoneplusmag.com. Added to topic by Kristy (Lash) DelMuto on June 3, 2009
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Richard Snow on The Benefits of an IP contact centremore

IP contact centres, and in particularly unified communications (UC), have been getting a lot of hype over the past...

callcentrehelper.com. Added to topic by Ventana Research on September 15, 2009
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Solution for testing VoIP PBX solution gets upgrademore

RoboSIP gives VoIP SPs and PBX (Asterisk) integrators unique insight into call quality issues on customer premises by...

blog.celideo.com. Added to topic by Stuart Allen on July 16, 2009
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Central Intelligencemore

You'll have to rethink your media control infrastructure for unified communications. Blogger Andy Green looks into the...

avayablog.com. Added to topic by Andy Green on July 13, 2009
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At The Intersection of Cloud Computing and UCmore

Here is one example of innovation that speaks to the unlimited possibilities the cloud will offer to UC.

nojitter.com. Added to topic by Holly Hagerman on July 8, 2009
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Going Mobile - Avaya Insightsmore

And Green is charged up about avaya one-x mobile and extending Avaya Aura to mobile workers. His latest blog post also...

avayablog.com. Added to topic by Andy Green on August 27, 2009
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Siemens Enterprise Communication Only PBX Vendor To Increase Market Sh...more

Research (News - Alert), Siemens Enterprise Communications was the only PBX provider to increase its market share in...

ip-pbx.tmcnet.com. Added to topic by Holly Hagerman on July 2, 2009
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Maximizing the Value of Video Conferencing and Telepresence Through In...more

Imagine if you couldn’t call a friend with a Verizon cell phone because you use AT&T. Seems ridiculous, right? Well...

blog.tandberg.com. Added to topic by Jeannie McPherson on August 24, 2009
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Green and Beyond: The Hard and Soft Benefits of Telecommuting more

Similar to the quality movements of the late 20th century, becoming a green enterprise today may provide your business...

itbusinessedge.com. Added to topic by Holly Hagerman on June 3, 2009
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Independent Advisory Firm Validates the ROI of Siemens' OpenScape UC S...more

To demonstrate the rapid return on investment from its OpenScape Unified Communications (UC) Server solution, Siemens...

ip-pbx.tmcnet.com. Added to topic by Holly Hagerman on June 1, 2009
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Richard Snow on Evaluating VoIP for your call centermore

VoIP call center software is becoming increasingly popular in call centers around the world, as companies look to cut...

searchcrm.techtarget.com. Added to topic by Mark Smith on May 6, 2009
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Too Much UC Hype?more

Demystifying Unified Communications will promote is better in the long run.

ucstrategies.com. Added to topic by Andy Green on September 15, 2008
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Telepresence Makes Its Presence Felt | Articlesmore

In technology, it’s common that terms lose some of their precision and specificity as they move from the engineering to...

itbusinessedge.com. Added to topic by Ray Rahmati on June 22, 2009
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Create Your Own Content with Videoconferencing more

Here’s one way to cut travel costs for field trips. A dozen broadcast-journalism students from Howe, Oklahoma, public...

techlearning.com. Added to topic by Ray Rahmati on June 22, 2009
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Videoconferencing Pushes For SMB Adoptionmore

New HD video conferencing options from Tandberg, plus new members in a videoconferencing interoperability alliance show...

bmighty.com. Added to topic by Ray Rahmati on June 22, 2009
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ShoreTel and Telstra Join to Deliver Scalable and Cost-Effective IP Te...more

SYDNEY, AUSTRALIA, May 04 (MARKET WIRE) -- ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of Pure IP Unified...

Reuters. Published on May 4, 2009
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Crisis Communications - The Good, The Not So Good, and the Uglymore

Crisis Communications - Pork Wins, Politicos Get The Flu! Posted by Matt Eventoff in Message Development, Public...

matteventoff.com. Added to topic by Matt Eventoff on April 30, 2009
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Crisis Communications - The Good, The Not So Good, and the Uglymore

Crisis Communications - The Good, The Not So Good, and the Ugly Posted by Matt Eventoff in Message Development, Public...

matteventoff.com. Added to topic by Matt Eventoff on April 29, 2009
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Skype Connects with Business PBXsmore

Details are still murky, but Skype announced a beta program to connect SIP trunks to corporate PBXs. So a SIP trunk...

GigaOM. Added to topic by Andy Green on April 21, 2009
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Unified View Blogmore

Good source of UC information and insights from Artie Rosenberg.

unified-view.blogspot.com. Added to topic by Andy Green on September 15, 2008
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Nortel switch targets unified comms marketmore

Ethernet Routing Switch (ERS) 5600 Series, extending its Ethernet data series of network hardware aimed at the...

VNUNet.com. Published on January 12, 2009
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BMC tools will be key to Cisco's 'California' blade servermore

will feature a switching architecture with branch routing modules, and services capabilities from partner companies:...

Computerworld. Published on December 19, 2008
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Global Agreement between BT and Siemens more

Networked IT services provider BT and Siemens Enterprise Communications have entered into a global sales agreement to...

mytechbox.wordpress.com. Added to topic by Rakesh Raman on November 22, 2008
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  • Inside the Asterisk
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  • avaya.com
  • convergence.sprint.com
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Technical Expert ISD Unified Communications Walmart | Bentonville, AR
Posted: May 16
Network Sales Specialist - Unified Communications Norstar Networks | Pittston, PA
Posted: Mar 20
Unified Communications Techncian IV Arrow Electronics | San Jose, CA
Posted: May 28
ASSISTANT DIRECTOR OF MARKETING & COMMUNICATIONS Western Illinois University | Macomb, IL
Posted: Apr 24
VoIP Engineer - ShoreTel - Unified Communications Integrator - Engineering & Systems Design job Cybercoders | Long Beach, CA
Posted: May 24

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