accountThe company has announced enhancements to its managed unified communications and collaboration (UC&C) portfolio.
Join Business Exchange
to access the most
relevant content for you,
filtered by like-minded
business professionals.
Learn more
UNIFIED COMMUNICATIONS
Unified Communications (UC) ties together voice, video, and data in such a way that users have always-available access across different devices. Some of the key goals of UC are a single number which routes calls to a current device or phone, the ability to switch quickly between media (IM to voice, email to IM), using the media that's appropriate to device capabilities (text to speech, or speech to text), and intelligent routing of calls based on user status or location.
Unified Communications is part of Business Exchange, suggested by
Andy Green.
This topic contains
581 news
and
152 blog
items.
Read updated news, blogs, and resources about Unified Communications. Find user-submitted articles and reactions on Unified Communications from
like-minded professionals.
Most Active
The most active stories in this topic based on user activity.
In case you missed the recent news from Alcatel-Lucent, the telecommunications equipment maker is the latest to throw...
Organizations considering the implementation of unified communications should create a comprehensive RFP with specific...
What do a gator, a U.S. hockey legend, fire eaters, VoIP and unified communications have in common? They all made...
UC will force companies to rethink the customer experience. Technology is now available to support collaborative...
Avaya's real-time virtualization technology enables single server to be loaded with Avaya Communication Manager, SIP...
The most-attended breakout session at VoiceCon was the one on SIP Trunking, which surprised the heck out of me.
Current business intelligence approaches or business activity monitoring (BAM) systems are falling short of the mark of...
Earlier today, Goldman Sachs CEO Lloyd Blankfein addressed the Council of Institutional Investors conference in...
Customer service will soon tap into your Facebook account to match you to a customer agent who's lot like you! ...
Social media interactions through twitter and facebook will eliminate sterile, anonymous contact center interactions.
Orange Business Services, a leading global communications solutions integrator, is working together with Cisco to offer...
Groundhog Day - The new AIG bailout, the same old messaging Posted by Matt Eventoff in Message Development, Public...
The marketers and some vendors would have you believe that the “voice of the customer” is synonymous with what in...
Scott Kinka from Evolve IP gives an overview of the core elements of Unified Communications today, and advice on how to...
IP contact centres, and in particularly unified communications (UC), have been getting a lot of hype over the past...
RoboSIP gives VoIP SPs and PBX (Asterisk) integrators unique insight into call quality issues on customer premises by...
You'll have to rethink your media control infrastructure for unified communications. Blogger Andy Green looks into the...
Here is one example of innovation that speaks to the unlimited possibilities the cloud will offer to UC.
Research (News - Alert), Siemens Enterprise Communications was the only PBX provider to increase its market share in...
And Green is charged up about avaya one-x mobile and extending Avaya Aura to mobile workers. His latest blog post also...
Imagine if you couldn’t call a friend with a Verizon cell phone because you use AT&T. Seems ridiculous, right? Well...
Similar to the quality movements of the late 20th century, becoming a green enterprise today may provide your business...
To demonstrate the rapid return on investment from its OpenScape Unified Communications (UC) Server solution, Siemens...
VoIP call center software is becoming increasingly popular in call centers around the world, as companies look to cut...
Top Sources: Unified Communications
- Unified Communications by Joachim Farla [MVP]
- mytechboxonline.com
- ElbitZ.NET, Your Online Learning Center RSS Syndicator
- Inside the Asterisk
- blog.smoothstone.com
- avaya.com
- convergence.sprint.com
- j.mp
- Globe Investor
- itbusinessedge.com
Post a Job
Jobs in this Topic
Solutions Sales Consultant - Unified Communications and ...
Verizon Wireless
|
New York, NY
Posted: Jun 11