Book: Observing the User Experience

Observing the User Experience A Practitioner’s Guide to User Research by Elizabeth Goodman, PhD candidate, University of California, Berkeley’s School of Information, National Science Foundation Graduate Fellow, and Intel PhD Fellow Mike Kuniavsky, Founder, ThingM Andrea Moed, Staff User Researcher at Inflection Publisher: Morgan Kaufmann Publishers 608 pages – September 21, 2012 (Amazon link)...