Finnish researchers Antti Oulasvirta, Pertti Saariluoma, Rebekah Rousi and Jaana Leikas discuss replacing using intuitive notions of emotions with systematic psychological knowledge. “Underlying the recent surge in interest in user experience may be the realization that consumers have increasing power over the fate of information technology. Taken literally, user experience concerns the...
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Reactions to UX: old wine in new bottles?
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