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accountVOICE OF THE CUSTOMER
Voice of the customer (VOC) is a term used to describe the process of capturing a customer's qualitative experiences and feedback, organizing the content into categories for analysis, and then analyzing and acting on feedback based on relative importance and sentiment. The term has recently gotten additional attention as leading companies have begun using text mining and text analytics to automate the capture and analysis of "voice of the customer" content from the Web, CRM, and survey sources.
Voice of the Customer is part of Business Exchange, suggested by
Sid Banerjee.
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Voice of the Customer: JOBS
Damco Group – Pittsburgh, PA
improvements in voice operations and capabilities for voice services, call center infrastructure, and unified ... Experience: Â 4+ years experience in the design, configuration and support of LAN/WAN networking environments...>
Dice.
Posted 10 hours ago.
Systems America – Fort Lauderdale, FL
Need Local Candidate Job Description Tester's Role/Responsibilities: This individual works under the direction of a Test ... concepts. Expert in the area of Test with an understanding of Test tools and how those apply to the overall Test...>
Corp-Corp.com.
Posted 21 hours ago.
Motorola Solutions – Holtsville, NY
team and contribute to the design and development of Voice Over IP (VoIP) clients that provide unique support ... will also be responsible for support of the integration of these clients onto enterprise-class mobile computers...>
LinkedIn Corporation.
Posted 3 days ago.
Time Warner Cable – Columbus, OH
Summary
:
The purpose of this position is to assist in the Management of the Time Warner Cable Home Phone Customer ... as the Home Phone provisioning SME.
Responsible for the successful completion of the customer's Home Phone order...>
CareerBoard.com.
Posted 4 days ago.
TGC Global – Seattle, WA
business results through the application of state-of-the-art technology solutions. TGC Global provides ... the purpose of acquiring supplies and services in support of company voice systems. * Demonstrated expertise in one or...>
FINS.com.
Posted 7 days ago.
Synergis – Atlanta, GA
but is not limited to: routing/switching, integration of voice and data technologies. The Voice network support ... implementation of their technologies and the data and voice network strategies. The position works closely with...>
Synergis.
Posted 7 days ago.
Ifbyphone – Chicago, IL
expanding customer base. Be a part of a team pushing the boundaries of web technology to provide VOIP ... VoIP/Voice networks Experience interoperating with tier1 voice carriers Knowledge of the traditional CLEC, ILEC, TDM...>
FINS.com.
Posted 10 days ago.
Vicom – Richmond, VA
s ales positions to su pport the continued growth of our Voice , Data & Security group in the Richmond area . ... opportunities in various markets - Selling a wide range of Voice, Data & Security to include phone and network...>
Monster.
Posted 10 days ago.
Arc-intel – Irvine, CA
Network Engineer Develops and maintains the global connectivity technology standards / roadmap supporting data, voice, v ... with value-added and interoperable solutions through the intelligent and appropriate use of information...>
FINS.com.
Posted 10 days ago.
Virginia Beach, VA
Job Description: The Senior Voice Integrator is responsible for design and troubleshooting of our clients' voice infrast ... have in-depth knowledge of configuration and installation of various enterprise class voice over IP devices, possess...>
eBay Classifieds.
Posted 11 days ago.
Vls IT Consulting – Redmond, WA
through production support and maintenance of existing voice systems and development and implementation of voice ... of acquiring supplies and services in support of company voice systems Demonstrated expertise in one or more of the...>
Corp-Corp.com.
Posted 19 days ago.
General Motors – Detroit, MI
Technical Requirements - Working Knowledge of L2/L3 switching; EIGRP, OSPF, BGP routing; QoS - Design, engineering, test ... skills of IOS gateways and UC applications - CCVP or CCNP Voice Technology Planning - Establish and update IT...>
Job Diagnosis.
Posted 23 days ago.
Nwrpros – Seattle, WA
the online world with the real world. We connect millions of consumers with businesses over the phone, deliver the ... issues with the distribution partner and ensure the success of new strategic initiatives. o Drive prioritization of...>
NWRPros.
Posted 27 days ago.
Cleveland Clinic Foundation – Cleveland, OH
using prescribed protocols and procedures. Provides quality customer service. Job Responsibilities: Receives and screens ... experience in a health care facility is preferred. Customer service experience and experience using using...>
Cleveland Clinic.
Posted 106 days ago.
Continental Automotive Systems – Charlotte, NC
integration. The position assumes the lead role for the Americas region in the areas of data and voice networks ... Assist in continued growth of our business by supporting the next generation of converged data/voice fixed and mobile pl...>
Continental Automotive Systems.
Posted 97 days ago.
Fossil – Richardson, TX
is a global leader in the design, innovation, and marketing of fashion lifestyle and accessory products. At the heart of ... The ability to communicate, direct, and manage in a decentralized group/department including both domestic and internati...>
Fossil Inc..
Posted 30 days ago.
Marcum Search – Charlotte, NC
for the i nstallation, maintenance and performance of the company's voice communications infrastructure ... for voice communication support tickets. " Responsible for the moving, adding, and changing of telephone equipment both...>
Marcum Search LLC.
Posted 47 days ago.
Applied Resource Group – Fort Lauderdale, FL
tasks, it is critical that the Cisco IP Voice Engineer have the skills to successfully communicate with customer and ... abilities Management of customer needs associated with the support, maintenance, and management of the customer's...>
Applied Resource Group.
Posted 141 days ago.
Time Warner Cable – El Segundo, CA
leader in the telecommunications industry and one of the largest cable operators in the nation, Time Warner ... preferably selling data, voice and/or video solutions in the telecommunications industry - Working knowledge of...>
Time Warner Cable.
Posted 6 days ago.
L-3 Wescam – Washington, DC
Operations (FSO) for questions concerning Office of the Secretary of Defense (OSD) information systems during ... Directorate, Office of the Administrative Assistant to the Secretary of the Air Force (SAF/AAO); the Washington...>
L-3 WESCAM.
Posted 59 days ago.
Xerox – Provo, UT
spanning multiple locations in the US, EMEA, and the APAC regions. Support the day-to-day operations of the ... unified voice messaging
* Execute project work related to the Voice/Telephony support area during service...>
Xerox.
Posted 43 days ago.
Bluewater Communications Group – Hauppauge, NY
Requirements: - Lab CCIE (Voice or R/S) or CCVP - Solid Cisco Voice Skills (Call Manager, Unity, QOS, Meeting Place,, IP ... could also interact on the Pre-Sales side depending on the individual) - Participate in large scale Deployments of...>
Jobdiva.
Posted 74 days ago.
TEKsystems – Lexington, KY
availability, stability, integrity and security of the network; encompassing data, voice, wireless, ... It also manages the design, build out and deployment of redundant and highly available data/voice networks for new Bingh...>
Dice.
Posted 3 hours ago.
Strategic Staffing Solutions – Windsor, CT
responsible for the continuous operation and performance of the enterprise voice and video infrastructure. The person ... Network Service Delivery to the customer. Ensure uniformity of network service delivery and attainment of all business...>
Strategic Staffing Solutions.
Posted 1 day ago.
Meridian Group – Detroit, MI
and Security. Just recently named Cisco Commercial partner of the year 2012!
Candidate plans, designs, defines, ... Professional in Voice (CCNP Voice)
The Meridian Group is the leader in the Information Technology recruitment...>
MRINetwork.
Posted 8 days ago.
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